138 Business English Phrases for Business Conversations
BusinessCEFR B1-C1
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138 Business English Phrases for Business Conversations

Regardless of whether you’re an entrepreneur or an employee at a company, if you’re doing business with people, you need to be fluent in business English. This is 138 business phrases by Berlitz.com that will help you understand and contribute in business conversations.

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1.

case study

/keɪs ˈstʌdi/
noun

A detailed examination of a single example or situation.

“The researcher wrote a case study about the patient's recovery.”

2.

testimonials

/ˌtɛstɪˈmoʊniəlz/
noun

Statements or endorsements from people about a product or service.

“Many companies use testimonials to show customer satisfaction.”

3.

call to action (cta)

/kɔːl tuː ˈækʃən/
noun

A statement that encourages people to do something.

“The website's call to action was to click the button and buy now.”

4.

conversion rate

/kənˈvɜːrʒən reɪt/
noun

The percentage of people who do something after seeing an advertisement or visiting a website.

“The company's conversion rate increased after redesigning the website.”

5.

clickbait

/ˈklɪkˌbeɪt/
noun

content designed to attract attention and encourage clicking on a link.

“The article was full of clickbait to get more readers.”

6.

client

/ˈklaɪənt/
noun

a person or organization that uses services or advice from a professional or business

“The lawyer met with her client to discuss the case.”

7.

customer

/ˈkʌstəmə/
noun

A person who buys goods or services from a business.

“The store has many loyal customers.”

8.

negotiate

/nɪˈɡoʊʃieɪt/
verb

to discuss and reach an agreement through talking.

“They need to negotiate a new contract.”

9.

buyer

/ˈbaɪər/
noun

a person who purchases something

“The buyer agreed to pay full price for the house.”

10.

invoice

/ˈɪn.vɔɪs/
noun

A document that shows what you owe for goods or services.

“The store gave me an invoice for the items I bought.”

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